[16:04:26] Hey meganhernandez. What's the news? :) [16:04:53] morning [16:04:57] we are pretty set up [16:05:06] but found something on an EN banner in QA [16:05:11] peter is sending to fr-tech now [16:05:35] aaah. I was going to say: It looks pretty quiet at the moment. [16:07:15] yeah its quiet [16:07:35] Toooooo quiet. [16:07:37] yeah we found something that we're not sure how to fix [16:07:58] there's some extra white space underneath one of the banners. but we don't know why [16:08:39] Ah. That'll probably go to me anyway. Heh. [16:09:17] Comparing the two form banners, they look to be the exact same height. But http://en.wikipedia.org/?banner=B13_0701_txtform_FsionForm_dr_enYY&reset=1 has more space between the bottom of the banner and the globe logo than http://en.wikipedia.org/?banner=B13_0701_txtform_CntrlForm_dr_enYY&reset=1 [16:09:42] Were they cloned from the same thing? [16:10:05] ...that's funny. They look exactly the same to me. [16:10:25] Well, not *exactly* the same. But the same spacing. [16:10:34] What browser are you seeing the problems in? [16:11:29] i see this in chrome [16:11:50] strange huh [16:12:32] They have the same spacing for me in chrome as well. [16:12:52] K4-713, meganhernandez : think I've found the problem and how to fix it [16:13:12] hmm. [16:13:22] I still can't see a problem. [16:13:56] our addBannerSpace() function is called when the DOM finishes loading. but for some reason the banner can change in height after that [16:14:35] ...unless I smoosh the window down horizontally, a lot. Then, it looks like the relative size of the text blocks is coming in to play. [16:14:47] so I'm just calling it again on $( window ).load [16:15:17] What's your screen resolution(s)? [16:15:26] meganhernandez: do these look the same to you? https://en.wikipedia.org/?banner=SpacingTestControl&reset=1 https://en.wikipedia.org/?banner=SpacingTestFusion&reset=1 [16:15:27] And, is your window maximized? [16:16:16] Chrome, 1366x768, maximized [16:16:25] yes those look the same to me now [16:16:43] globe is not jumping up and down anymore when i flip between the two banners [16:16:45] woo yay [16:17:20] I'll copy the fix over to the actual banners then [16:20:48] okay done [16:29:03] great [16:29:40] you guys feel good to go up? the-wub K4-713 PPena ? [16:30:04] meganhernandez all good from my end [16:30:05] & bryony [16:30:08] I'm monitoring. So, whenever. :) [16:30:31] oki doki ;-) [16:30:39] josh is on his way in [16:30:56] meganhernandez: give me 2 mins [16:35:08] okay, we're up [16:35:18] think I've got the priorities set right [16:36:29] PPena: couldn't get the ptBR or Singapore banners ready, but will aim to get them up tomorrow [16:37:02] wow up! [16:37:42] the-wub cool-thank you [16:37:56] I will be watching GC through console [16:38:22] I think something may be wrong with the utm source. [16:38:52] Not entirely sure what yet, though. [16:40:12] Certainly looks like one of the banners isn't communicating campaign properly, though. [16:40:46] meganhernandez, the-wub ^ [16:41:22] K4-713: any chance you can find out which banner? [16:41:47] I've seen one "C13_wpdr_enWW_FR", one "C13_wpdr_mlWW_FR", and a whole TON of "none". [16:43:28] Actually: Duh, that's utm_campaign. [16:45:06] the-wub: Confirmed. utm_campaign looks like it's totally unset. [16:45:32] yeah, that's weird. I see it in the code now. [16:45:40] on multiple banners. [16:45:59] Is it making it to the payments cluster? [16:47:11] no [16:47:46] some banners have [16:47:49] * the-wub facepalms [16:48:47] fixing now... [16:49:42] thank you for catching K4-713 ! [16:50:08] Totally! That's why I monitor. :) [16:53:08] okay, should be fixed now. thanks K4-713 [16:53:24] no idea how that slipped in [16:54:37] the-wub: Totally. So, I have no sense for how this was dealt with at the banner stage, in the past. It's possible there was some bit of javascript that set it dynamically, though. [16:55:05] I'm seeing way less come through with "none", but they're not all gone. Probably caching at this point. [16:55:35] I think that means, from this point in time, "wait 5 minutes". [16:55:52] some do use javascript, but these should have had [16:56:01] aaaaaaaha [16:57:03] allocations all look okay to me [16:57:32] WW and WWform, right? For the campaigns? [16:57:52] yep [16:58:00] Groovy. That's what I'm seeing go by. :) [16:58:36] Or, slightly more precisely: [stuff]WW[morestuff] or [stuff]WWform[morestuff] [17:04:01] the-wub: "none" is gone. :) [17:04:25] cool [17:52:43] meganhernandez the-wub BR is enabled on the C13_wpnd_mlWW_FR is that correct? [17:54:07] no sorry, have just removed it [17:54:30] oki [17:54:33] thank [18:03:10] I've pulled the en WWform campaign while we change something [18:04:04] PPena: have you been able to check and donations or rejections from france? [18:04:16] let se mee [18:04:48] there was not much a while ago [18:06:31] actually shit [18:06:33] i cant see [18:06:39] i keep forgetting [18:06:53] GC console is divided in currencies, not countries [18:07:01] meganhernandez i need katie to provid that to us! [18:07:14] jvandavier: have you heard anything from people in france? [18:07:23] or anything in general we should know about ? [18:11:09] meganhernandez: i have received 2 emails since we started testing [18:11:14] …which makes me...nervous [18:11:15] ha [18:11:24] non from FR [18:31:27] meganhernandez: any idea what 'banquaire' means? [18:33:00] i think bank [18:33:04] or banking something [18:33:07] hmm ok [18:33:11] first french email [18:39:37] the french believe sue to be attractive: "Good evening but I am afraid to speak to a robot (with beautiful [18:39:37] big brown eyes and hair ….)" [18:40:24] :) [18:40:28] revised C13_wpdr_enWWform2_FR is up at 1840 UTC. banner names same as before. [18:41:05] and... I'm going to get some food [20:05:40] K4|lunch FYI got 3rejections for DDDE [20:05:50] trying to find more details [20:06:06] Sorry DDES [20:06:13] DD... ES? [20:06:46] And, good job with the 1 minute after I called "lunch". :p [20:07:02] Is that Direct Debit in Spain? [20:07:13] or... did I just make that up? [20:10:40] yeah DD is Spain [20:10:48] dont worry abt it, it was just an FYI [20:10:55] go to lunch and I will ask GC and cc you [20:11:16] I didn't realize we were sending people to DD. Not a problem, just a point of interest. [20:11:21] I dont see anything wrong with the form, but shows "Error Type(s): C Configuration error . C Configuration error . S System error . S System error . Error Messsage(s): REQUEST [#REQUESTID#], VALUE {1} OF FIELD {0} DOES NOT HAVE LENGTH {2}" [20:11:35] That sounds like something on their end. [20:11:39] ...possibly. [20:11:40] right [20:11:50] lovely internationalized string though [20:11:56] bahaha [20:12:02] Good ol' GC [20:12:46] Would be great if, you know, the {0} {1} and {2} were, ah... anything. [20:13:23] In fact... has anybody ever seen an error message from GC that both contained variables, and actually populated them with data? [20:13:46] On that note, I'm really going to lunch now. ;) [20:14:01] K4|lunch tha would be no fun [20:14:22] K4|lunch meganhernandez got 50% rejection for Visa in Europe… wierd! [20:14:54] K4|lunch eventually could we get a status 100 report, country wise? [20:32:38] here [20:32:41] sorry was on a call [20:39:23] yike [20:39:27] *yikes [20:39:37] PPena: is 50% high? it sounds like it is [20:42:58] OK I feel like I'm going to regret asking this, but does drupal out-of-the-box support the text file with a path in it as a "symlink"? Or have we hacked that in somewhere? [21:06:56] hey PPena any feedback from france? [21:07:15] i kind of think we should take it down until we can get rates or feedback from here [21:11:04] meganhernandez: i don't see the problems donating@ email address on the FR banner, but i could be missing something…. [21:11:22] no its supposed to be there but got taken off [21:11:26] ah, ok [21:19:30] marktraceur: ...I am very curious as to the source of your question. [21:19:57] K4-713: I'm trying to run drush si, and it doesn't understand the "text file as symlink" thing, or so it seems [21:20:10] si? [21:20:15] site-install [21:20:25] * K4-713 frowns [21:20:56] As well she should [21:20:56] I am fairly confident I have never had occasion to run (or even be aware of) that command. [21:21:15] Well, when you're automating the setup process, you can't visit the install.php script in your web browser [21:21:17] ...which makes me think it's totally not ours. [21:21:27] It's totally not, it's drupal's [21:21:38] Or rather, drush's [21:21:53] along with the "symlink" thing? [21:22:19] Which almost makes sense if it's built in to support people not running on a linux-based system. [21:22:46] Yeah [21:23:01] K4-713: I guess maybe the bug is that drush doesn't support the hackiness that drupal does [21:23:02] huh. Interesting. [21:23:40] In what context does drupal use this "symlink"? [21:24:42] hi guys, just want to let you know i took france down [21:24:53] we got a few hours of data to look at [21:25:19] but i think we're probably rejecting a lot of people here, so we took it down until we can look at it closer [21:25:51] hurrrm. [21:25:52] for example, i even got rejected [21:26:03] orly. [21:26:05] and i have a card from the most popular bank ;) [21:26:25] K4-713: I have no idea, but clearly if the crm repo actually works (and it does, see e.g. my setup process), it understands these files [21:26:45] Oh wait what [21:26:53] The sites symlink is an actual symlink [21:26:58] What the hell is puppet smoking [21:34:01] meganhernandez: It looks like we haven't rejected anything from France all day. It's all GC. [21:34:16] PPena: ^ [21:34:30] K4-713 thats right [21:34:42] K4-713 we do not accept CArte Blue, their main credit card [21:34:47] so that's expected [21:34:58] but we can still get a report for the Status 100, correct? [21:35:29] The rejections I'm looking at are mostly visa, mc, and jcb. [21:35:40] But, overwhelmingly visa. [21:36:09] Do you think they're... trying Carte Blue cards after selecting visa? [21:36:58] K4-713: Carte Bleue is VISa affiliated [21:37:00] so probably [21:37:04] AHA [21:37:23] Okay, that probably explains it, then. [21:37:28] we should…maybe mention that somewhere [21:38:21] jvandavier K4-713 meganhernandez we knew that it was a problem, that's why Im seraching for alternative payment providers for that [21:38:28] we just wanted to see how much of a problem :) [21:38:35] buuuuut... woah. I'm not seeing anything go through in France. [21:38:59] PPena: Can you confirm 100% rejection? [21:39:00] AND: can we get a real numbers out of reporting? How many people tried to donate, how many people got rejected, etc? [21:39:24] K4-713 i dont get your question [21:39:47] That everyone who has tried to donate from France today, has been rejected by Globalcollect. [21:40:30] Because that's what I'm seeing. [21:40:42] i cannot say that, because GC shows currency on their reports and not countries [21:40:59] but I do see a high number of France rejections [21:41:29] Is it possible that they just didn't turn on the whole country? [21:44:14] Oh, wait. I may be a complete moron. One second. [21:44:23] ...likelihood increasing. [21:45:36] * marktraceur flatly refuses to believe that [21:45:39] Confirmed. I am a moron. [21:46:30] I'm showing 270 completed transactions in France, dominated by (but not limited to) paypal. [21:46:59] 67 just Globalcollect. [21:47:52] Compared to... 72 rejections. Ugh. [21:48:00] > 50%. [21:48:07] donations definitely went through in france [21:48:08] https://civicrm.wikimedia.org/civicrm/report/instance/3?force=1 [21:48:24] yep [21:49:29] And we rejected 11 ourselves. [22:29:35] Yay, drupal install in a vagrant box. Now to make sure civi works. [22:44:54] Er...correction, now to make sure I can log in to the site