[16:39:24] (PS1) Awight: "deaf" mode ignores incoming commands over IRC [wikimedia/fundraising/slander] - https://gerrit.wikimedia.org/r/137954 [17:45:29] ottomata: elastics101[7-9] are installed. I did not add puppet certs/salt etc. I assume you will want to do that when you're ready [17:53:05] wrong channel [18:03:03] (PS1) Katie Horn: Awful hack to make sure decimal order_ids that are leaking in from WorldPay, are going to be thrown out and regenerated by GlobalCollect. [extensions/DonationInterface] - https://gerrit.wikimedia.org/r/137960 [18:04:38] (CR) Mwalker: [C: 2] Awful hack to make sure decimal order_ids that are leaking in from WorldPay, are going to be thrown out and regenerated by GlobalCollect. [extensions/DonationInterface] - https://gerrit.wikimedia.org/r/137960 (owner: Katie Horn) [18:04:45] (Merged) jenkins-bot: Awful hack to make sure decimal order_ids that are leaking in from WorldPay, are going to be thrown out and regenerated by GlobalCollect. [extensions/DonationInterface] - https://gerrit.wikimedia.org/r/137960 (owner: Katie Horn) [18:22:40] (PS1) Awight: New TY letter [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/137965 [18:24:56] !log updating payments from e823354822c7a35e6c2069d3e72180a45dbc89dc to b4c5cf1bceb70d65eae28cdd0873036dc33c8992 for globalcollect oid hack [18:25:01] Logged the message, Master [19:24:25] K4-713 are you making a card for the nonsense? [19:34:25] atgomez: I'm making two, actually. [19:34:30] danke [19:35:27] I like that "the nonsense" is specific enough for the purposes of this conversation. [19:35:43] i like pandas [19:35:54] Pandas are cool. [19:39:25] PPena am i reading this correctly that the conference on monday actually starts at 1230? [19:48:40] atgomez: Here's part 1. https://wikimedia.mingle.thoughtworks.com/projects/online_fundraiser/cards/1686 [19:49:08] alright. i'm going to send something out on the thread [19:49:20] Perfect. I'll work on part 2. [19:49:24] Thanks. :) [19:50:41] the-wub - about to send an email to fr-online, but we can put campaigns back up [19:51:04] though caitlin mentioned that problem in florida... so i'm not 100% sure what to do. or confident that i'll put the right campaigns up if i try :P [19:51:11] urgh [19:51:39] K4-713 ? [19:51:44] Speaking of things caitlin mentioned... was there some other issue they were seeing, in which some people weren't getting a results page? [19:51:54] looks like it [19:52:01] ...yes? [19:52:19] Hrum. I don't suppose we have more information other than "something is happening". [19:52:28] all i have is what's on the thread [19:52:37] :/ [19:52:41] I can't do much with that. [19:52:49] yeah [19:53:07] We used to get screenshots sometimes. [19:53:12] * K4-713 sighs wistfully [19:53:18] atgomez: don't worry, we weren't running in the US. I can put them back up, unless you or K4-713 think we should wait? [19:53:31] i defer to K4-713 on that one [19:53:56] caitlin sent over a couple of transaction IDs [19:54:08] that got stuck at 600 (fraud, yeah?) [19:54:31] atgomez: I really can't do anything with those until I get some description of what actually happened to those people. [19:54:51] yeah... i'm feeling like we should put them back up and see if it surfaces more issues [19:55:02] but it is friday, so if everything goes to hell that would be less ideal. [19:55:09] I mean, I can probably look at the order_ids and frown thoughtfully at some server logs. [19:55:14] That's about it, though. [19:55:38] let's put them back up? [19:55:45] I'm good with that. [19:55:53] the-wub: How long are you going to be around today? [20:01:37] another hour or so? [20:01:44] (CR) Jgreen: [C: 1] "deaf" mode ignores incoming commands over IRC [wikimedia/fundraising/slander] - https://gerrit.wikimedia.org/r/137954 (owner: Awight) [20:05:05] the-wub: Ha. We'll try to break everything *before* you go, then. :) [20:05:15] atgomez: Part 2: https://wikimedia.mingle.thoughtworks.com/projects/online_fundraiser/cards/1687 [20:05:29] Should I add this to next sprint? [20:05:33] K4-713, atgomez : campaigns just went back up [20:05:59] yeah let's do that K4-713 [20:06:09] we _might_ have enough in the current sprint :P [20:06:18] Noway. [20:06:54] I'm going to start aerosolizing Red Bull from my desk. [20:06:57] No problem. [20:12:00] atgomez yes [20:12:13] atgomez we have the morning 'free' on Monday [20:16:39] (CR) Mwalker: [C: 2] "Looks like it'll work." (2 comments) [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/136504 (owner: Awight) [20:17:23] mwalker: ok thx. Please refrain from merging or deploying that patch... sorry for the inconvenience. [20:17:56] atgomez: Do you think I'm clear at this point to do reviews? [20:18:10] Because if I have to work after hours to get those done, I'm going to be a Sad Panda. [20:18:19] K4-713 yeah if things are stable for sure [20:18:21] naw dude, get it done [20:18:28] okay. [20:18:33] want me to try to donate..? [20:18:42] Eh. [20:18:48] I'm tailing stuff. [20:19:46] Everything looks normal now. [20:19:51] ...as far as I can see, anyway. [20:21:51] ok [20:22:43] (CR) Awight: get published revision of translated page (1 comment) [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/136504 (owner: Awight) [20:22:46] awight: Remember when I said this wouldn't be in fredge? [20:22:54] K4-713: woohoo! [20:23:04] I may have blatantly lied right to your face. [20:23:15] *some* of this might be in there. [20:23:19] in the payments_initial table. [20:23:59] Anyone want to CR the new thank-you letter? https://gerrit.wikimedia.org/r/137965 [20:24:55] * K4-713 shrugs [20:25:25] wat, no more year? [20:25:40] (CR) Awight: Awful hack to make sure decimal order_ids that are leaking in from WorldPay, are going to be thrown out and regenerated by GlobalCollect. (1 comment) [extensions/DonationInterface] - https://gerrit.wikimedia.org/r/137960 (owner: Katie Horn) [20:26:19] K4-713: the stupid year is still in the URL. Even with the month and day, just in case the letter is revised. [20:26:32] ...in which case, we will not update the URL :-/ [20:26:34] (CR) Katie Horn: "inline" (1 comment) [extensions/DonationInterface] - https://gerrit.wikimedia.org/r/137960 (owner: Katie Horn) [20:26:51] awight: hurrrrr. [20:27:33] Was that some kind of workaround for something before? [20:27:35] (CR) Awight: Awful hack to make sure decimal order_ids that are leaking in from WorldPay, are going to be thrown out and regenerated by GlobalCollect. (1 comment) [extensions/DonationInterface] - https://gerrit.wikimedia.org/r/137960 (owner: Katie Horn) [20:27:52] K4-713: oh it makes me sad. And I missed the chance to remove the date for this new letter. [20:29:01] I love how crazy diff viewers get for regular people text. [20:29:33] I saw a great case of that recently... there was like a hidden mad lib of sameness, "is was....the...butler..." [20:29:43] plus all the spaces matched. [20:30:14] That must have been eye-twisting. [20:33:02] awight: Ah, I see. You contained all the explicit dates to one place. [20:33:08] ...right? [20:33:21] At least, for this year and onward. [20:33:26] yep [20:33:37] it's like those oak galls... [20:33:47] (CR) Katie Horn: [C: 2] New TY letter [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/137965 (owner: Awight) [20:43:36] (PS1) Awight: fix a warning about unused 'cancel' param [wikimedia/fundraising/crm] (deployment) - https://gerrit.wikimedia.org/r/138025 [20:43:38] (PS1) Awight: Fix timezone issues in recurring calculation [wikimedia/fundraising/crm] (deployment) - https://gerrit.wikimedia.org/r/138026 [20:43:40] (PS1) Awight: Remove obviously stupid line [wikimedia/fundraising/crm] (deployment) - https://gerrit.wikimedia.org/r/138027 [20:43:42] (PS1) Awight: New TY letter [wikimedia/fundraising/crm] (deployment) - https://gerrit.wikimedia.org/r/138028 [20:45:06] (CR) Awight: [C: 2] fix a warning about unused 'cancel' param [wikimedia/fundraising/crm] (deployment) - https://gerrit.wikimedia.org/r/138025 (owner: Awight) [20:45:22] (CR) Awight: [C: 2] Fix timezone issues in recurring calculation [wikimedia/fundraising/crm] (deployment) - https://gerrit.wikimedia.org/r/138026 (owner: Awight) [20:45:31] (CR) Awight: [V: 2] Fix timezone issues in recurring calculation [wikimedia/fundraising/crm] (deployment) - https://gerrit.wikimedia.org/r/138026 (owner: Awight) [20:45:40] Verbose deploy. [20:45:48] (CR) Awight: [C: 2 V: 2] Remove obviously stupid line [wikimedia/fundraising/crm] (deployment) - https://gerrit.wikimedia.org/r/138027 (owner: Awight) [20:46:01] (CR) Awight: [C: 2 V: 2] New TY letter [wikimedia/fundraising/crm] (deployment) - https://gerrit.wikimedia.org/r/138028 (owner: Awight) [20:48:14] K4-713: yeah the verbose is cos I'm cherry-picking around the translation workflow patch [20:48:50] Ah, I see. [20:49:34] Didn't we get DI to not advertise gerrit merging things to the deploy branch? [20:51:00] I am also getting emails. That seems... strange and confusing. [20:51:59] Speaking of strange and confusing: We're still getting WP payments. [20:52:05] Not a lot. [20:52:10] But, some. [20:52:34] from Belgium, right? [20:52:42] yes. [20:52:51] Are we trickling WP in belgium, still? [20:52:57] sorry, did you want that campaign to stay down? [20:53:10] No, I just thought we weren't really running WorldPay for some reason. [20:53:28] Unless we were... pressure-testing. [20:54:02] we dropped it right down (with low cookie settings) but it was still going until the GC issues flared up yesterday [20:54:10] Oh, rad. [20:54:27] That changes some of the assumptions I was making about the GC thing making no sense. [20:54:45] Now it makes 2% sense or something. [20:54:56] haha, better than 0 at least [20:55:00] Improvement! [20:56:46] !log updated crm from ded541894a70922e098fb3ea48306c8ec0f0f6aa to b38497a9d0ef75fe2b20b03b649ac13a5e3f47a7 [20:56:51] Logged the message, Master [20:56:57] woooooo [20:57:12] Hmmmm. [20:57:23] that included the recurring fix [20:57:30] I'm getting some RapidHTML complaints in the payments error log. [20:57:36] awight_: Oh, right on! [20:57:41] You should move cards now, then. [21:00:56] * awight_ does another magic trick [21:01:43] ...they're all your cards. :p [21:29:09] baah mingle. it stopped my email notifications! [21:29:43] wtf. [21:30:24] since june 3 [21:57:15] K4-713: this is really sad, but: https://wikitech.wikimedia.org/wiki/Fundraising/tech/Transformer [21:57:36] butbutbut Unicron. [21:59:00] awight: http://tfwiki.net/wiki/Unicron [22:39:14] K4-713: Unicron. With two horns. [22:39:30] That's a bicorn, sir. [22:39:35] haha [22:42:50] K4-713: hey. Stood up? [22:43:03] now() = 3:33 + :10 [22:43:13] awight: Does anybody actually care today? [22:43:17] no. [22:43:20] Okay then. [22:43:23] :p [22:43:25] But I had a bom dropped on me by Rosie. [22:43:30] ... [22:43:36] They use Civi to email major donors. [22:43:41] Okay, I'll... get off this nice comfortable couch. [22:43:47] I don't think we have ever looked at anything in there. [22:43:54] I think I knew that. [22:43:54] Probably bounce processing doesn't even work. [22:44:03] And they get extremely low response rates. [22:44:18] I did see something that looked like a bounce received in there just yesterday. [22:44:23] That used to work. [22:44:38] Wow. [22:44:48] Then again, I'm speaking from the days before Silverpop. [22:45:11] When pgehres cut lists and had civi do all the emailing. [22:45:24] Not really that long ago... [22:45:56] I just want to see if we can break 100 pts in this sprint [22:46:16] I think if you add... a card. [22:46:31] Dear FR Tech: Please do impossible things. [22:46:37] Love, everybody. [22:46:47] kthnxbai [22:53:44] I like this writing. "...a meandering plague upon existence itself.[1][2]" [22:57:05] Unicron? [22:57:09] yah so good [22:57:36] It's refreshing to read fans not taking themselves too seriously [22:57:38] Seriously. [22:57:40] haha [23:17:23] K4-713: what do you think about refunded fraud being recorded in Civi? Rosie was saying she has to manually edit known fraud out of her reports every month. I was hoping it would not affect the reports if the amount appeared along with its refund... but maybe the best solution is to revive the is_finance_only flag? [23:19:44] Wait, what? [23:20:26] awight: She's removing... just fraud, or other refunds / chargebacks as well [23:20:27] ? [23:20:49] She's taking a report of the major donors, and removing fake ones. [23:21:03] I don't think there's too much of a system beyond that [23:21:47] Okay. So, the next thing would be to find out what she wants to happen to real people who decided to ask for a refund. [23:21:54] If we're lucky, it's the same answer. [23:22:06] Good question. [23:22:39] Here's the other thing however: the 4k EUR recurring fraud which has supposedly been refunded has no refund records in Civi [23:23:02] gah [23:23:12] I feel like I've said this 1,000 times. [23:23:13] But. [23:23:35] If we're talking about GC, we can't get recurring refunds via nightly audit. [23:24:02] Yeah I figured [23:24:06] We had a deal with donor services, in which if they refund a recurring transaction, they record it in civi. [23:24:23] If they're not doing that, they probably need reminding. [23:24:34] that's what it is, then [23:25:13] Hopefully, when we get the new WX files, we will be able to tell the difference between individual payments on a recurring subscription. [23:25:23] hah. [23:25:45] we'll see. I'm sure we still have to fuzzy-correlate the timestamps to tell a darn thing [23:26:01] I just threw up a little. :p [23:26:20] here's your unique ID[1] some restrictions may apply [23:26:39] We have refunded one of these 15 or so transactions. [23:26:43] YOU'RE WELCOME.