[16:45:59] <CaitlinVirtue>	 who's the best person to direct feedback on the new civi updates to?
[16:55:45] <grrrit-wm>	 (CR) Ejegg: [C: 2] (FR #1497) More import columns for communication prefs [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/162187 (owner: Awight)
[16:57:33] <grrrit-wm>	 (CR) Ejegg: [C: 2] Import notes into Civi [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163082 (owner: Awight)
[16:58:50] <awight>	 ejegg: thanks!
[16:59:49] <grrrit-wm>	 (PS1) Awight: Merge remote-tracking branch 'origin/master' into HEAD [wikimedia/fundraising/crm] (deployment) - https://gerrit.wikimedia.org/r/163602
[17:00:05] <ejegg>	 awight: is the standalone framework ready for review?
[17:00:14] <grrrit-wm>	 (CR) Awight: [C: 2] Merge remote-tracking branch 'origin/master' into HEAD [wikimedia/fundraising/crm] (deployment) - https://gerrit.wikimedia.org/r/163602 (owner: Awight)
[17:00:32] <awight>	 ejegg: I think so!
[17:00:37] <ejegg>	 good stuff
[17:00:57] <awight>	 I'm writing a test for the recurring API, but that's split into its own commit...
[17:01:22] <ejegg>	 ok, cool
[17:12:16] <grrrit-wm>	 (PS1) Awight: shuffling favicons [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163607
[17:12:31] <grrrit-wm>	 (CR) Awight: [C: 2] "self-merging non-code" [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163607 (owner: Awight)
[17:13:08] <grrrit-wm>	 (PS1) Awight: Merge remote-tracking branch 'origin/master' into HEAD [wikimedia/fundraising/crm] (deployment) - https://gerrit.wikimedia.org/r/163610
[17:13:17] <grrrit-wm>	 (CR) Awight: [C: 2] Merge remote-tracking branch 'origin/master' into HEAD [wikimedia/fundraising/crm] (deployment) - https://gerrit.wikimedia.org/r/163610 (owner: Awight)
[17:28:29] <awight>	 Jeff_Green: didyu happen to see my question about mutating data during the prod->staging sync?
[17:28:53] <awight>	 ...and, there was something we said we'd do this week...  maybe finalize the /etc/ drupal settings thing?
[17:31:41] <Jeff_Green>	 awight mutating data: no, where was the comment?
[17:31:45] <grrrit-wm>	 (PS1) Awight: add PHPMailer [wikimedia/fundraising/crm/vendor] - https://gerrit.wikimedia.org/r/163615
[17:31:54] <awight>	 Jeff_Green: email from Saturday, no worries
[17:32:26] <Jeff_Green>	 odd. what was the Subject
[17:33:32] <awight>	 Jeff_Green: I think I hid it from myself.  oh, "srm'ing donor emails on staging"
[17:33:43] <awight>	 Shall I resend?
[17:34:06] <Jeff_Green>	 looking
[17:34:21] <Jeff_Green>	 awight: i don't have mingle access
[17:34:28] <Jeff_Green>	 iirc last time we tried we were maxed out on accounts
[17:39:49] <awight>	 Jeff_Green: I understand if you're allergic :p, but u could look in r/o mode for now?
[17:39:53] <K4-7131>	 ejegg: So... currency conversion. :)
[17:40:23] <Jeff_Green>	 awight: i can? looking...
[17:40:39] <awight>	 ejegg: fyi I just deployed your drush command for exchange rates.
[17:41:01] <ejegg>	 K4-713: Yeah, got a WIP on the backfill, just need to play with it locally a bit more
[17:41:04] <Jeff_Green>	 whoa, I can! who knew!
[17:41:05] <ejegg>	 awight: thanks!
[17:41:16] <K4-7131>	 ejegg: Heh. Really?
[17:41:41] <K4-7131>	 Nice one. I just explained the situation upstairs, and they're interested in that getting done soon.
[17:41:42] <ejegg>	 awight: actually, that's super-awesome since it should include the extra logging.
[17:41:47] <K4-7131>	 So... full speed ahead. :)
[17:42:28] <ejegg>	 I was getting a 400 status doing the http request from drupal, but was able to curl it just fine from the command line
[17:42:37] <Jeff_Green>	 awight: i don' t fully understand. why transform all of the addresses in the db?
[17:42:50] <ejegg>	 400 makes sense for a bad api key, but drush get_variable showed it to match the one I used in curl.
[17:42:51] <awight>	 Jeff_Green: I'm open to any other approach, but the goal is to never ever email real people
[17:43:46] <awight>	 at the same time, we want to test email features, and have the letters go... to something like a shared account?
[17:43:58] <Jeff_Green>	 yep, that makes sense
[17:44:16] <ejegg>	 awight: would be really cool if the mangled email addresses were still distinguishable a la verp
[17:44:16] <Jeff_Green>	 this mail would necessarily be leaving civi on lutetium?
[17:45:29] <awight>	 ejegg: yeah! https://wikimedia.mingle.thoughtworks.com/projects/online_fundraiser/cards/1956
[17:46:17] <Jeff_Green>	 awight two ideas: one would be to hack the mailer routine to recognize that it's in a dev environment, and if so adjust the envelope recipient
[17:46:45] <Jeff_Green>	 second would be to hijack *all* mail from lutetium that's originated by the web user, in the MTA
[17:50:43] <awight>	 first idea is sketchy cos we use 2-4 different mailers
[17:50:59] <awight>	 second sounds good, if you think we can make it 99.999% certain
[17:52:34] <awight>	 ejegg: oh.  I see there are definitely self-merges.
[17:53:13] <awight>	 ejegg: at this end, we're discussing how this should be something MW-core devs deal with...
[17:53:19] <ejegg>	 awight: it would be nice to filter out the submodule bumps with some gerrit-fu
[17:53:25] <awight>	 yah
[17:53:39] <ejegg>	 but gerrit query with a file regex tells me secondary index is not enabled
[17:53:57] <awight>	 what is "secondary index"?
[17:54:02] <ejegg>	 and I doubt they'll be enabling that during this sunset period
[17:54:22] <ejegg>	 i'm not sure exactly, but it's the same error message via ssh command or web UI
[17:54:40] <ejegg>	 when you try to filter on file:^extensions/.*
[18:03:12] <AndyRussG>	 awight: ejegg K4-7131 there in one sec
[18:12:35] <awight>	 ejegg: interesting, I hadn't considered going through the gerrit UI.  I was imagining "git log" with a custom format, and lots of grep...
[18:13:17] <ejegg>	 yeah, I just wanted to gerrit query since the list we have now is change numbers
[18:14:18] <ejegg>	 you can query via script with an ssh command like this:
[18:14:30] <awight>	 aha ok.  And Change-Id is not as useful?
[18:15:01] <ejegg>	  ssh -p 29418 ejegg@gerrit.wikimedia.org 'gerrit query --files --current-patch-set project:mediawiki/core status:merged limit:2'
[18:15:12] <awight>	 that's awesome.
[18:15:26] <ejegg>	 It's just not in the irc logs i was pulling from
[18:16:22] <ejegg>	 there's probably a way to ask gerrit about self-merges directly, but I haven't figured that out yet
[18:26:13] <grrrit-wm>	 (PS1) Awight: Use Composer-install PHPMailer [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163635
[18:26:30] <grrrit-wm>	 (PS2) Awight: Use Composer-managed PHPMailer [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163635
[18:26:46] <awight>	 (crap, it's the "no-shoe review" team")
[18:31:37] <grrrit-wm>	 (Abandoned) Awight: use stomp module from the future [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/115815 (owner: Awight)
[18:37:01] <grrrit-wm>	 (PS1) Awight: Use Composer-managed STOMP library [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163637
[18:42:28] <awight>	 ejegg: fyi, 1) wmf_communication\SilverpopImporterTest::testImport
[18:42:31] <awight>	 Use of undefined constant NET_SSH2_DISCONNECT_BY_APPLICATION - assumed 'NET_SSH2_DISCONNECT_BY_APPLICATION'
[18:42:47] <grrrit-wm>	 (PS3) Awight: Use Composer-managed PHPMailer [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163635
[18:42:49] <grrrit-wm>	 (PS2) Awight: Use Composer-managed STOMP library [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163637
[18:45:51] <ejegg>	 awight: ooh, I'll see what's up with that
[18:58:57] <grrrit-wm>	 (PS2) Ejegg: Add exchange-rate-backfill drush command [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163311
[18:58:59] <grrrit-wm>	 (PS1) Ejegg: Don't use http_build_query for OANDA retriever URL [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163642
[19:02:44] <awight>	 ejegg: what's the problem with http_build_query ?
[19:03:46] <ejegg>	 it was escaping the ampersand between params on production, for some reason
[19:04:19] <ejegg>	 that was the cause of my mystery 400 status
[19:04:26] <awight>	 um
[19:06:20] <awight>	 were you able to reproduce that on your local?
[19:06:32] <awight>	 I just tested the function on the prod server and it's healthy
[19:06:40] <awight>	 which makes me thing something else was doing the escaping...
[19:06:42] <ejegg>	 no, locally it doesn't do it
[19:06:49] <ejegg>	 very odd - string concatenation?
[19:07:05] <awight>	 it's already a bit odd that we were using the function for two params, but not for "quote"
[19:07:07] <ejegg>	 ok, let me try some stuff in interactive mode on prod
[19:07:12] <awight>	 thx
[19:08:11] <ejegg>	 yeah, there's no way to make it output multiple copies of the same param like that.  feed it an array and it assumes you want indexes on each element
[19:08:36] <awight>	 well, we could feed the imploded string into http_build_query?
[19:08:55] <ejegg>	 but then it would escape all the ampersands
[19:09:23] <awight>	 omg I see what you mean
[19:09:39] <ejegg>	 Since we control all the inputs, i'm not too worried about using string concatenation
[19:10:48] <awight>	 sure, I was only worried cos it seemed to be a magical no-op
[19:11:04] <ejegg>	 the mystery escaping?
[19:11:12] <awight>	 yeah
[19:11:23] <awight>	 Also, is there a card for the backfilling?
[19:11:25] <ejegg>	 i assumed it was some setting buried in an ini file
[19:11:34] <ejegg>	 yeah, let me put that in the right column
[19:11:43] <ejegg>	 and link the commit
[19:11:44] <awight>	 I have simple questions I don't want to bother you with, like whether we're planning to reconvert contribution total_amounts
[19:12:02] <ejegg>	 ahh, that will be another task, i guess
[19:14:23] <grrrit-wm>	 (CR) Awight: "Cool! I'm just blocking on the optional args..." (2 comments) [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163311 (owner: Ejegg)
[19:17:23] <ejegg>	 awight: if no start is given, it defaults to the last bank_update in the db.  Guess I should make sure there actually is a bank_update
[19:17:35] <awight>	 ejegg: oh!  I missed that, sounds safe.
[19:17:37] <ejegg>	 And maybe do that defaulting in the drush wrapper?
[19:17:49] <awight>	 mmm good question.  at least log about it?
[19:17:56] <ejegg>	 ok
[19:18:24] <ejegg>	 can't reproduce the extra escaping in interactive mode...
[19:19:31] <ejegg>	 so very odd
[19:21:03] <ejegg>	 But with the extra logging, we got definitive evidence of it happening.  OANDA says 'unknown param (amp)' and the logged url has that first ampersand escaped
[19:22:00] <awight>	 ejegg: wat.
[19:22:17] <ejegg>	 so puzzling
[19:27:41] <awight|lurch>	 I'm stumped, too.  Fine with deploying the hack...
[19:28:15] <awight|lurch>	 ejegg: are any of the other ampersands escaped?
[19:30:22] <ejegg>	 nope!
[19:30:52] <ejegg>	 gonna try a couple more things
[19:31:21] <awight|lurch>	 I don't grep anything in /etc or crm/ setting the arg_separator.output character...
[19:31:50] <ejegg>	 hmm
[19:32:07] <awight|lurch>	 (which defaults to "&" of course)
[19:32:23] <ejegg>	 drupal-specific?
[19:33:01] <awight|lurch>	 ejegg: ooh, I lied and you might be right
[19:33:22] <awight|lurch>	 I was looking in modules/, but check this out: grep -r arg_separator.output crm/civicrm
[19:33:36] <awight|lurch>	 crm/civicrm/packages/HTTP/Request.php:        ini_set('arg_separator.output', $separator);
[19:33:50] <ejegg>	 ooh, ok...
[19:34:16] * awight|lurch hops and swears like Q-bert
[19:34:36] <ejegg>	 so,string concat it is!
[19:37:50] <SVentura>	 awight I like the new civi logo :)
[20:06:49] <grrrit-wm>	 (CR) Ejegg: "replies inline" (2 comments) [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163311 (owner: Ejegg)
[20:11:30] <grrrit-wm>	 (PS3) Ejegg: Add exchange-rate-backfill drush command [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163311
[20:12:37] <K4-7131>	 ooo
[20:15:43] <awight|lurch>	 SVentura: hehe, technically it's an old Civi logo, their new one doesn't look good as a favicon: http://civicrm.org
[20:19:36] <Deskana>	 K4-713: Is it you that I come to screaming and crying about fundraising banner issues?
[20:20:07] <grrrit-wm>	 (CR) Awight: Add exchange-rate-backfill drush command (1 comment) [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163311 (owner: Ejegg)
[20:21:06] <K4-713>	 Deskana: Erm... sort of? What's up?
[20:21:20] <Deskana>	 K4-713: Relatively minor things, but I thought I'd report them anyway. I'll come and chat.
[20:21:35] <K4-713>	 Megan is over here, too.
[20:21:38] <grrrit-wm>	 (CR) Awight: [C: 2] "&Mysterious!;" [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163642 (owner: Ejegg)
[20:21:38] <K4-713>	 So... even better. :p
[20:22:27] <grrrit-wm>	 (PS4) Awight: Add exchange-rate-backfill drush command [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163311 (owner: Ejegg)
[20:22:32] <grrrit-wm>	 (CR) Awight: [C: 2] Add exchange-rate-backfill drush command [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163311 (owner: Ejegg)
[20:22:40] <grrrit-wm>	 (CR) Awight: [V: 2] Add exchange-rate-backfill drush command [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163311 (owner: Ejegg)
[20:28:03] <awight>	 K4-713: we used to have workflow diagrams for GC... cannot find...
[20:28:13] <K4-713>	 awight: We did?
[20:28:22] <awight>	 yah!  with status codes, in particular
[20:28:28] <K4-713>	 Huh.
[20:28:35] <awight>	 :'-/
[20:28:45] <K4-713>	 I was going to say: I don't remember doing that.
[20:28:50] <K4-713>	 So, unless they came *from* gc...
[20:28:55] <K4-713>	 What are you hoping to find?
[20:29:03] <awight>	 I can no longer get into the Tech share...
[20:29:07] <K4-713>	 really.
[20:29:13] <K4-713>	 Symptoms?
[20:29:24] <awight>	 The specific info I needed was the expected STATUSID from a recurring DO_PAYMENT
[20:29:36] <K4-713>	 oho
[20:29:39] <awight>	 it looks like it should be mapped as pending-poke, but the existing code checks for "pending"
[20:29:52] <K4-713>	 hum.
[20:29:53] <awight>	 I'm suddenly concerned we aren't hitting the SET_PAYMENT code path.
[20:30:00] <awight>	 but also that I'm going crazy in multiple ways.
[20:30:15] <K4-713>	 I get that too.
[20:30:23] <awight>	 PPena: Do you remember seeing flow chart diagrams for GlobalCollect?
[20:31:26] <awight>	 Alternatively, how do I get to their docs portal website?
[20:31:36] <K4-713>	 awight: Thumb drive? I can get to the share just fine.
[20:31:42] <awight>	 oh dear
[20:31:54] <awight>	 I can get to Fundraising\Tech but not \Tech
[20:32:09] <K4-713>	 That's... expected?
[20:32:23] <Deskana>	 K4-713: Your browser question caught me off guard because I am lucky to not have to deal with browsers since I do apps. ;-)
[20:34:14] <K4-713>	 Ha, no worries.
[20:34:15] <awight>	 K4-713: yep totally in the PAyment Processing blackhole
[20:36:51] <awight>	 PPena: ok, I need to look for docs on their site, can u help me with credentials?
[20:57:22] <awight>	 ccogdill: when you have the time... Would you please look up a recurring GC charge (not an initial payment) and let me know what its status is?  I'm scaring myself by thinking we've... never... been calling SET_PAYMENT to settle.
[20:57:47] <ccogdill>	 any recurring?
[20:57:56] <awight>	 ccogdill: yah, want an ID?
[20:58:01] <ccogdill>	 sure, if you have one
[20:58:05] <awight>	 np
[20:59:14] <awight>	 ccogdill: orderid 9381205631
[20:59:39] <ccogdill>	 thanks
[20:59:58] <awight>	 no, TY!
[21:00:19] <ccogdill>	 so it started 12/29 and has recurred successfully every month since
[21:00:28] <ccogdill>	 it’s at status 800 right now but no reason to think it won’t settle
[21:00:36] <awight>	 OH
[21:00:42] <awight>	 what about the previous month?
[21:00:58] <ccogdill>	 yep, initiated 8/29 and settled 9/4
[21:00:59] <awight>	 Yeah I mean, it's "600" that I was worried about
[21:01:04] <awight>	 ok thx
[21:01:05] <ccogdill>	 oohh no, it’s 800
[21:01:08] <ccogdill>	 that’s expected
[21:15:17] <grrrit-wm>	 (PS7) Awight: new recurring charge API [extensions/DonationInterface] - https://gerrit.wikimedia.org/r/139476
[21:28:03] <K4-713>	 You know what really helps? When my laptop crashes all the time at strange intervals for no immediately obvious reason.
[21:28:20] <K4-713>	 AWESOME.
[21:28:21] <awight>	 I'm having that too.  You update Bash yet?
[21:28:33] <K4-713>	 Yes.
[21:28:40] <K4-713>	 You?
[21:28:54] <awight>	 need some more duct tape on my batteries :)
[21:29:06] <K4-713>	 How about a penny?
[21:29:22] <K4-713>	 Because, you know, things melting would be a serious improvement over crashing.
[21:31:47] <K4-713>	 Gah.
[21:31:50] <K4-713>	 What the heck was I doing.
[21:32:16] <grrrit-wm>	 (CR) Ejegg: "Looking great! Just a few questions inline." (4 comments) [extensions/DonationInterface] - https://gerrit.wikimedia.org/r/139452 (owner: Awight)
[21:34:26] <K4-713>	 msg nickserv
[21:34:33] <K4-713>	 ...dur
[21:50:30] <grrrit-wm>	 (PS1) Ejegg: Send failmail on exchange rate update problems [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163742
[21:54:31] <PPena>	 awight yes
[21:54:35] <PPena>	 awight still need them?
[21:55:06] <PPena>	 awight le tme ping you some links
[21:55:28] <awight>	 PPena: awesome, TY
[21:57:56] <grrrit-wm>	 (CR) Awight: [C: 2] "Yesss..." [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163742 (owner: Ejegg)
[22:01:10] <grrrit-wm>	 (CR) Ejegg: [C: 2] "I like it!" [extensions/DonationInterface] - https://gerrit.wikimedia.org/r/163459 (owner: Awight)
[22:01:56] <grrrit-wm>	 (Merged) jenkins-bot: Discover test cases [extensions/DonationInterface] - https://gerrit.wikimedia.org/r/163459 (owner: Awight)
[22:03:57] <ejegg>	 So, should gross recalculation be a different drush job than backfilling the exchange rates db?
[22:04:59] <awight>	 ejegg: Good question.  Maybe it can be a single drush job, but the recalc will be a call into the wmf_civicrm module...
[22:05:44] <ejegg>	 OK.  I can see arguments either way.
[22:06:04] <ejegg>	 i mean, they'll want to use the same start + end dates
[22:06:32] <awight>	 recalc could be triggered by a boolean flag...
[22:06:47] <ejegg>	 but if something goes wrong during recalculation, we don't want to redo all the rate requests
[22:07:14] <ejegg>	 so maybe a separate drush job with an option on backfill to call the civicrm one on completions
[22:07:26] <awight>	 That works fine by me!
[22:07:29] <ejegg>	 cool
[22:08:19] <ejegg>	 next trick is figuring out which ones to update
[22:08:32] <ejegg>	 e.g. not cryptocoins
[22:08:35] <awight>	 grargh!
[22:08:45] <ejegg>	 anything else we get pre-converted?
[22:08:48] <awight>	 Well, anything with original_currency != 'USD'
[22:09:12] <awight>	 that *should* be populated for all contributions, cos it's done in a db trigger.
[22:09:21] <awight>	 or hrm hook.
[22:11:27] <grrrit-wm>	 (CR) Awight: Merge standalone framework (4 comments) [extensions/DonationInterface] - https://gerrit.wikimedia.org/r/139452 (owner: Awight)
[22:12:10] <grrrit-wm>	 (PS22) Awight: Merge standalone framework [extensions/DonationInterface] - https://gerrit.wikimedia.org/r/139452
[22:14:38] <awight>	 Jeff_Green: where did we leave the staging email question...
[22:15:07] <awight>	 "upstairs" is waiting on this to try a new feature (spamming people from CiviEvent)...
[22:20:16] <awight>	 K4-713: fyi, https://docs.google.com/a/wikimedia.org/spreadsheet/ccc?key=0AsYxO0Je1DGRdFNUZ1NyODVfNWZOV0JaSTBoTHhMbEE&usp=drive_web#gid=10
[22:20:39] <K4-713>	 hurm?
[22:20:52] <K4-713>	 Woah.
[22:20:53] <awight>	 seems to be where the GC payment flow charts live
[22:20:55] <K4-713>	 Did you do that?
[22:20:55] <awight>	 yeah
[22:21:03] <awight>	 No, I think PPena did!
[22:21:14] <K4-713>	 I have definitely never seen this.
[22:21:18] <K4-713>	 Awesome.
[22:21:29] <awight>	 hecklyeah
[22:23:04] * ejegg requests permission to seee the doc
[22:23:32] <awight>	 ejegg: done
[22:23:35] <ejegg>	 ty!
[22:26:12] <Jeff_Green>	 awight: we'll have to follow up tomorrow, but my vote is for a code or config fix rather than munging the data in the database
[22:26:39] <Jeff_Green>	 imo it's safer if we can control all the mail flow
[22:27:01] <Jeff_Green>	 gotta run though, dinner time
[22:32:37] <awight>	 Jeff_Green: yep, I agree in principle
[22:32:43] <awight>	 k see ya!
[22:34:47] <awight>	 ccogdill: is this a good time for me to send the tardy TYs in https://wikimedia.mingle.thoughtworks.com/projects/online_fundraiser/cards/1869 ?
[22:35:02] <ccogdill>	 as good as any
[22:35:06] <ccogdill>	 but can you give me like 5?
[22:35:14] <ccogdill>	 I want to add a tag in Zendesk for this
[22:35:21] <awight>	 yeah it'll take me at least that long to set up, myself
[22:35:24] <ccogdill>	 perfect
[22:35:27] <ccogdill>	 thanks for the heads up!
[22:37:35] <awight>	 ccogdill: oh dear, it's been too long.  Do you remember if we decided to not bother with extra "we screwed up, sorry it's late" text?
[22:38:06] <awight>	 ccogdill: ok nvm I think it's the "UnrecordedCharge" block...
[22:38:54] <ccogdill>	 umm
[22:39:01] <ccogdill>	 did you confirm?
[22:39:12] <ccogdill>	 I think it’s all this right?
[22:39:14] <ccogdill>	 We recently resolved a small technical issue which caused some monthly recurring donations to receive no tax receipt. This email is a confirmation of a donation made earlier in 2014, and is not indicative of a new donation. All thank you letters will send normally going forward. Thank you for your patience and your support, and please feel free to email donate@wikimedia.org if you have any questions.
[22:39:27] <ccogdill>	 I want to make sure I have the right text because that’s how Zendesk will know to tag it
[22:39:28] <ccogdill>	 awight
[22:40:42] <awight>	 ccogdill: This is what I found: {% if "UnrecordedCharge" in contribution_tags %} We recently resolved a technical issue which caused a small number of donors to not receive a confirmation of their donation. Please accept this email as a thank you for your donation on [date]. We truly appreciate your patience and your support, and please feel free to email donate@wikimedia.org if you have any questions. {% endif %}
[22:41:33] <ccogdill>	 ahh that is right
[22:41:38] <ccogdill>	 yeesh, thanks
[22:43:19] <awight>	 ccogdill: buckled? :)
[22:43:26] <ccogdill>	 locked and loaded!
[22:43:31] <awight>	 okdoke
[22:43:44] <ccogdill>	 thanks again :)
[22:45:17] <awight>	 ccogdill: 68 donations were affected.  The letters should go out over the next few minutes.
[22:45:29] <ccogdill>	 okay great. 68 is no sweat
[22:46:19] <awight>	 ccogdill: awesome, glad to have that off our plate.  It'll be much easier next time, one can hope!
[22:46:41] <ccogdill>	 yeah for sure! all the back and forth was worth it now that we have something to fall back on later
[22:48:01] <awight>	 Yeah, in theory all we have to do is tag a contribution with "UnrecordedCharge" and it will go out with the extra text...
[22:48:18] <awight>	 thanks for ironing out the details!
[22:49:51] <ccogdill>	 nice, it’s cool to know it’s that simple
[22:50:09] <ccogdill>	 so if Rosie or I found a contrib with a no TY date later, should we tag it as such?
[22:50:53] <awight>	 yep!  There's still the grace period issue, we're planning to do something about that in the future.
[22:54:14] <ccogdill>	 right…
[22:54:23] <ccogdill>	 we’ll cross that bridge when we get to it, I suppose
[22:54:32] <awight>	 which... means yeah it doesn't work like I said ;)
[22:54:44] <awight>	 ok, confirmed that the letters went out.
[23:06:48] <ccogdill>	 wahoo!
[23:21:01] <grrrit-wm>	 (PS1) Awight: DO NOT DEPLOY - Use the merged DonationInterface library [wikimedia/fundraising/crm] - https://gerrit.wikimedia.org/r/163764