[02:30:32] Hmmm... I'm trying to file a damaged-luggage claim with a TSA subcontractor. Apparently their customer-service strategy is to a) require that claims are filed via fax, and b) never ever plug in their fax machine. [02:30:49] I bet they have great stats in terms of responsiveness to claims filed! [02:31:32] public talking to people on twitter seems to help [02:31:42] i get shit fixed super quick with a simple @ [02:31:59] Yep, that'll be my next step if today's fax fails again... [02:34:27] They require photos with the claim but don't accept email… that is broken in so many ways. [02:44:42] Woo, fax success! They must just turn the fax machine off on weekends :/ [02:45:09] "The length of transmission was 875 seconds" That's some serious 1980's technology there. [18:48:02] Hi all, did I miss the migration hour? [18:49:05] looks like it [18:49:08] :-( [18:49:34] dschwen: which one? [18:49:42] the labs one is on thursday [18:49:51] D'oh [18:50:14] well, yay, I guess [18:50:41] I got so hung up on the UTC time that I forgot to look at the date