[14:07:26] o/ hashar zeljkof-away [14:08:02] jzerebecki: what's up? :) [14:08:06] * zeljkof-away is on vacation [14:08:33] zeljkof-away: oh forgot, sorry continue vacationing :) [14:08:59] jzerebecki: ah yeah hmm sorry [14:09:03] jzerebecki: will do :) [14:09:18] jzerebecki: I thought we cancelled the CI checkins till end of august [14:09:23] zeljkof-away: escape this app!!!!!! [14:09:47] hashar: I am actually doing some paperwork now :( [14:09:52] so on the computer anyway [14:10:03] the joys of being a contractor [14:10:29] hashar: i'm in sf. on mobile because the wifi in the hotel is so bad. [14:14:11] hashar: canceling is fine with me. I don't think I can cancel these calendar events. [14:23:58] jzerebecki: tis ok [14:24:12] enjoy the Starbucks! [14:26:47] heh [14:27:26] i actually did that in mexico city :) [14:34:49] hashar: will you modify the calendar? [14:51:43] jzerebecki: yup [19:14:54] Jamesofur: Is there a Community Advocacy phone number for non-emergencies? [19:15:15] phone number for non emergencies? [19:15:19] Yes. [19:15:24] If it's a non emergency you should not be calling us :) [19:15:28] Okaaaay. [19:15:43] email would be MUCH better for non emergncies [19:15:48] but short answer is no [19:16:09] it would have to be the voicemail of one of us and that's not entirely useful [19:16:30] If you think it would be somehow valuable we could certainly discuss it... but I'n not 100% sure why it would be more valuable then email .... [19:17:31] obviously we have our personal numbers, mine especially (I am probably the best available by phone in the team) [19:18:35] I just emailed ca@. [19:18:52] but even for emergencies emergency@ is likely the fastest method of actually getting ahold of people, because it can be seen not only by the person on call but can be seen as an emergency and prompt quick response (including phone call) while if people are, say, at the movies or dinner or somewhere else a phone call is more likely to be ignored or missed. If [19:18:52] it's an emergency we'll notice the email and respond [19:19:06] when? [19:19:10] Just now. [19:19:25] Where do those emails go? OTRS? Sugar? [19:19:38] (Why doesn't OTRS use Sugar? ;) [19:19:43] ah I see [19:19:49] they go to our mail box :) [19:19:52] though sugar gets a copy [19:20:07] it's a group email address thing? [19:20:36] because Sugar is almost as bad as OTRS in it's problems too? ;) (for what OTRS 'is' otrs is better, for what Sugar is Sugar is better. They both have their massive issues though. In reality it would be better to use something like salesforce) [19:20:43] eh, more complicated then that but kinda :) [19:20:53] lets just say your bcc of it earlier was a bit of a pita but we still got it in the end :) [19:20:57] (it got stuck somewhere) [19:21:04] weird [19:21:10] open source software has issues haha [19:21:20] and some things get really ornery about BCC, mailman for example [19:21:21] but sometimes least bad of the options is what you're stuck with :) [19:21:25] yup [19:21:31] it's a security issue mostly [19:21:39] most bcc mail you get (or at least that I get) is spam [19:21:50] so it's a big red flag for a lot of things [19:22:04] obviously there are also a lot of legitimate reasons for it so it's a balancing act [19:26:03] anyways Jamesofur, CA has my email. You may respond or deliberate or scrum as you please. [19:27:27] * Jamesofur nods