[01:46:40] With good reason, imo [04:42:07] I would like to know if non-English users who ask questions in languages other than English on the Meta Help Desk should be considered spam. Thank you. [04:43:40] No - one of our former mods actually mistook a Russian user for a spammer for that very reason; always use translation tools for languages you don't understand [04:47:03] Then, an edit on the Help Desk should be reverted, as the user was still asking a legitimate question [04:48:15] Additionally, although it might be a bit late to mention now, if the user asking the question is a native Chinese speaker (and has posted in English this time), would it be acceptable for me to respond directly in Chinese? I believe this could facilitate smoother communication for both parties. [04:49:18] I don't think there's any policy against that [04:49:35] thanks [08:55:29] yeah, there is no problem with opening support requests in and responding in a native language, it's just that the variety of support may be limited as the farm's upper levels are commonly held together with english and that tends to be the running assumption