[13:13:38] andre__: I'm having Gerrit trouble. I've been logged out and my password is supposedly "Invalid", after several years of using it. Cherry on the cake is gerrit having no "Forgot password?" option. Are you the right person to help me out of this trouble? :) [13:23:22] Niharika: I'm not the right person, but I love debugging random stuff :D Do you use your @wm.org address for that Gerrit/LDAP/wikitech account? [13:24:19] andre__: Yep. niharika@wikimedia.org I'm curious about this weird problem than bothered by it. :P [13:24:51] Niharika: Could you try resetting your PW on wikitech.wikimedia.org ? It might not work either though [13:25:41] Niharika: Can you access https://phabricator.wikimedia.org/T130684 ? I've added you to it (non-public task) as that sounds similar [13:27:02] andre__: Yes, I can access it. Trying the reset. [13:28:36] Niharika: Feel free to add a helpful "+1! Me too! This must be fixed ASAP!!!!1" comment to that task. :P [13:29:05] Will do!!! [14:50:49] Did the password reset work? [14:53:23] "/* Correction; I received an email after about ten minutes of putting in the request. However I got it on my personal email ID only. I *think* I have both the personal and official email IDs on gerrit but I might be having the official one only. All patch updates from gerrit come to my official account only. /" [14:53:26] Okay, Niharika [14:53:29] Gerrit email has nothing to do with this [14:54:16] Wikitech password resets will go to the main mail on your wikitech/LDAP account [14:54:33] krenair@bastion-01:~$ ldapsearch -x uid=niharika | grep mail [14:54:33] mail: niharikakohli29@gmail.com [14:54:38] Krenair: Okay. I did the reset but it still doesn't work. [14:55:21] So it emailed you a new password which didn't work? [14:55:58] Krenair: I logged into wikitech with that temporary password. Then chose a new one. Then saved it. Then tried logging into gerrit with it. Doesn't work. [14:56:12] Can you log out of wikitech and back in with the new password? [14:56:20] Krenair: Yes, did that. [14:57:47] Krenair: OH! It worked. [14:58:05] Krenair: Wikitech forces me to use "niharika29" as my user name. [14:58:12] I was using the same for gerrit. [14:58:21] But it was "Niharika29" which worked. [14:58:28] The other didn't. [14:58:37] Phew. Thanks for your help! [14:58:43] And the username you're using is "Niharika", not "niharika"? [14:58:43] oh [14:58:53] okay, hang on [14:59:42] right, a query for mail=niharikakohli29@gmail.com returns both uid=niharika,ou=people,dc=wikimedia,dc=org and uid=niharika29,ou=people,dc=wikimedia,dc=org [15:00:16] first one has cn=Niharika (and no SSH keys), second one has cn=Niharika29 and a couple of keys [15:00:24] hmmm... there was a similar "gerrit password suddenly doesn't work" report yesterday from another WMF staff [15:00:46] yes [15:00:47] Yeah, I ditched the former because the latter username was already in use in a few places. [15:00:50] it's https://phabricator.wikimedia.org/T130684 [16:35:18] Niharika: I remember filing a bug somewhere saying that Gerrit do not have a password reset option [16:36:17] tonythomas: Actually, it's linked to wikitech, so it's password reset works for this too. I used to know it but forgot until reminded by Krenai.r today. [16:36:22] https://phabricator.wikimedia.org/T60205 [16:36:35] yeah. as per the comment in https://phabricator.wikimedia.org/T60205#631847 [16:36:49] Yeah, you are right. It should have a link anyway. [16:37:05] yeah. it gets too confusing, without it [16:37:10] For serving as a reminder to blundering souls like me. [16:40:29] Niharika: well. chrome password inventory saves me of the horror each time [16:51:10] :)