[08:39:12] godog: can you clarify what minimal set of information is still needed in contacts.cfg for a user only using VO? [08:39:44] just email, but no pager setting? what about notification periods? [08:42:39] moritzm: good question, I'm checking which emails we're getting from icinga, likely sth like these two cases: https://etherpad.wikimedia.org/p/U84-IdW1WfD2vZ4ogSCx [08:44:47] moritzm: I'd say to go ahead with the first example (i.e. no pager and no "by-sms" notification commands), I'll bring the topic up next week at the foundations meeting [08:44:57] topic == emails from icinga [08:45:22] with VO, wouldn't we need to switch to sending emails from Icinga to VO 24/7 (and VO then checks whether some is marked as active within VO and it then decides to notify or not?) [08:45:58] but ok, we'll proceed with no pager and by-sms for Janis' account for now [08:47:48] moritzm: just one thing, given that he will be in the ops group, check also that the new setting doesn't break the sync from the icinga hosts to wikitech-static [08:48:32] he is in the ops group, what do you think will break, what should I check for? [08:48:54] if the cron/timer doesn't fail [08:49:09] So either systemd alert or mail to root@ [08:49:25] ok, will check [08:49:27] I don't recall from the top of my jead which one is this [08:49:35] but is documented in wikitech [08:49:40] look for wikitech static [08:49:50] moritzm: we do it like you describe but for the 'victorops' contact though, I'll be adjusting the instructions at https://wikitech.wikimedia.org/wiki/Ops_Onboarding too [08:51:35] just created the pad now for next week btw [08:51:49] ah, ok. that makes sense, but why do we need the person-specific contact then? Janis will get his notifications via the victorops contact in that case? [08:52:22] the permissions for downtime etc. are controlled via the setting in the public repo (and we tested that downtime works for him) [08:54:44] yeah I guess for SRE / folks with the global override in cgi we don't need the contact, are all hosts visible in the UI ? [08:56:15] yeah, seems so [08:56:28] he was able to set downtime for one of the mw servers in codfw [08:57:05] how about we skip the contacts.cfg entry for now and then check by next page whether all is working? [08:57:58] I'd prefer to keep contacts.cfg consistent, we've used it in the past to run audits [08:58:33] at least the contact in there, just real name and alias perhaps [08:59:06] consistent with what? what's the dataset to be consistent against here? [08:59:29] just trying not to add data in vain :-) [09:02:58] yeah I understand :) I guess consistent with 'sms' contact group, though that's moot with VO in the picture now [09:05:29] and isn't it even clearer not to add VO-only SREs there? This way we can track progress of moving people away from the legacy paging setup in a few months (anyone still in contacts.cfg except the victorops user would be pending migration) [09:06:46] anyway, we can discuss this next Wednesday [09:07:46] sounds good!